Interface Tour
This guide presents the main areas of the DURUM.ai interface, as they appear for a client account.
Overview
On desktop, the interface has three areas: the sidebar on the left, the filter bar at the top and the content area in the centre. The sidebar collapses with one click. A Search… field at the top of the sidebar finds a page, a contact, a campaign, an ad set, a rep or a product.
On mobile, the sidebar gives way to a top bar (client, filters) and a bottom navigation: Dashboard, Ads, Sales, Contacts and More. The More menu groups, among others, the profile, billing, settings, the theme and logout.
Sidebar (navigation)
The sidebar is organised in groups. An entry only appears if your role has access to it.
Overview
| Entry | Description |
|---|---|
Dashboard | The dashboard and its tabs: CEO View, Marketing, Sales, Finance, My Dashboard. |
Marketing
| Entry | Description |
|---|---|
Ads | Performance of campaigns, ad sets and ads, with the rules engine and campaign launcher as sub-pages. |
Journal | The readable history of actions on your ads. |
Agency View | Aggregated view of several accounts; only visible for an account that manages several businesses. |
Sales
| Entry | Description |
|---|---|
Sales & Reps | The sales team page, in four groups: Overview (the period in figures), Team (the rep leaderboard), Calls (calls, pipeline, calendar, training, search) and Settings (call configuration). Sections that depend on call recording are locked as long as the account does not record. |
Calls | Review of recorded and analysed calls. |
Contacts | Your contacts and their journey. |
Operations
| Entry | Description |
|---|---|
Profile | Your details, your calendar connection and your preferences. |
Notifications | The notification centre and its settings. |
Administration
| Entry | Description |
|---|---|
Team | Members and invitations (account managers). |
Roles | Roles and custom permissions (account managers). |
Billing | Subscription, seats and invoices. |
Integrations | Connections (ad platforms, CRM, calendar, payments), events and conversions, account settings. |
A client account that is not a manager sees Integrations and Billing; a trial account sees Billing.
Entries reserved for the DURUM team
Some entries (Studio, Organic, Funnel, UTM links, Emails, CSV Import, Logs, Tasks, Invoices and the whole System group) are reserved for the DURUM team and do not appear in a client's menu.
Filter bar
The filter bar controls the data displayed. Each page only shows the filters it actually uses.
Client
An account that manages several businesses picks the client to analyse here. A single client account does not see this selector.
Period
The Period selector offers 7 days, 14 days, 30 days, 90 days, MTD (current month), Since Jan., All and Custom (From and To fields). The period applies to every KPI, chart and table of the page.
Comparison
The Comparison selector offers None, Previous period and Year ago. Once enabled, KPI cards show their change.
More filters
On the dashboard, the + More filters button opens Campaigns (multiple selection), Rep and Products (multiple selection). On Ads, they are Campaigns and Ad sets; on Sales & Reps, Rep. The Reset button shows the number of active filters.
Persistent filters
Filters stay active when you change page. To learn more, see the Filters guide.
Dashboard tabs
The dashboard offers five tabs. Each one maps to a permission; a role may only see some of them.
| Tab | Permission | Content |
|---|---|---|
CEO View | dashboard_ceo | KPIs, funnel, campaigns table, goals, alerts, diagnosis, breakdown. See CEO View. |
Marketing | dashboard_marketing | ROI, spend, ad sales, CPA, campaigns table, voice of the prospect, waste. See Marketing. |
Sales | dashboard_sales | Sub-tabs Performance, Transactions, Journey. See Sales Reps and Sales. |
Finance | dashboard_finance | Net profit, P&L, revenue by campaign and by product, unit economics. See Finance. |
My Dashboard | dashboard_bi | Widget-based customisable board. See My Board. |
The Goals button, to the right of the tabs, opens the monthly goals editor.
KPI cards
Each KPI card contains:
- the value for the selected period;
- the label, with an
ithat explains the calculation on hover; - a subtitle (detail, gap or change);
- a progress bar towards the goal, on cards linked to a monthly goal.
Reading changes
When comparison is enabled, the arrow states the fact (the value goes up ▲ or down ▼) and the colour states the judgement:
| Situation | Colour |
|---|---|
| Increase of a result indicator (revenue, ROAS, sales) | Green |
| Decrease of a result indicator | Red |
| Increase of a cost indicator (spend, CPA, no-show) | Red |
| Decrease of a cost indicator | Green |
Watch the interpretation
A green ▼ arrow on spend means you are spending less. The colour reflects the impact on your profitability, not the direction of the move.
Charts
| Type | Usage |
|---|---|
| Lines | Evolution over time (spend vs revenue, bookings, meetings, sales) |
| Bars | Comparisons between categories (revenue by rep, by product, monthly P&L, no-show by day) |
| Cumulative areas | Cumulative spend and revenue (Finance) |
| Funnel | Volumes and rates between stages (pipeline) |
| Stacked areas, maps, gauges | Available as widgets in My Dashboard |
Charts show exact values on hover.
Data tables
- Sorting: click a column header.
- Export: the
CSVbutton downloads the table. - Density:
Compact,NormalorComfortable, remembered. - Progressive loading: long lists load as you scroll.
In detail windows, clicking a row opens the event record.
Responsive display
| Device | Behaviour |
|---|---|
| Desktop | Collapsible sidebar, full filter bar. |
| Mobile and narrow tablet | Top bar with the client selector and a Filters sheet; five-entry bottom navigation; My Dashboard widgets stack. |
Next step
Learn to master the filter system: Filters.