First Login
Welcome to DURUM.ai! This guide walks you through your first login and getting started with the platform.
Accessing the Application
Go to app.durum.ai from any modern browser (Chrome, Firefox, Safari, Edge). The application is fully web-based: no installation required.
Supported Browsers
For the best experience, use the latest version of Chrome or Firefox. Safari and Edge are also supported.
Create an account
Open app.durum.ai/login?mode=signup, enter your company name, your email and a password, then confirm your email with the link you receive. Your workspace starts on the Discovery plan, no card needed.
If your account manager created your access, go straight to logging in.
Logging In
Two authentication methods are available on the login page.
Email and Password
- Enter your email address (the address you signed up with, or the one provided by your account manager).
- Enter your password.
- Click Log in.
Log In with Google
- Click the Continue with Google button.
- Select your Google account in the window that opens.
- You are automatically redirected to the application.
Google Account Recommended
If your professional email is a Google account (Gmail or Google Workspace), Google login is the fastest and most secure method.
Forgot Password
If you forgot your password:
- On the login page, click Forgot password?.
- Enter the email address associated with your account.
- Click Send reset link.
- Check your inbox (and your spam folder).
- Click the link you received and set a new password.
Single-Use Link
The reset link expires after 24 hours. If you don't receive it, check your spam filters or contact your account manager.
Setup Wizard (First Login)
On your very first login, a setup wizard guides you through 5 steps to configure your account.
| Step | Name | What Happens |
|---|---|---|
| 1 | Welcome | Introduction to the platform and its main features. |
| 2 | Company Information | Company name, industry, website, timezone. |
| 3 | Meta Ads Setup | Connect your Meta Business account, select the ad account and campaigns to track. |
| 4 | Team | Invite team members (sales reps, managers). Assign roles. |
| 5 | Done | Confirmation that everything is set up. Immediate access to the dashboard. |
You Can Complete This Later
Each step can be skipped and completed later from the Settings section of the application. However, some features (such as ad data) won't be available until setup is complete.
Where Do You Land After Login?
Your landing page depends on your role in the platform:
| Role | Landing Page | Description |
|---|---|---|
| Client | Dashboard (/dashboard) | Overview of your KPIs, ads, and sales. |
| Sales Rep | Sales Dashboard (/rep-dashboard) | Your assignments, personal performance, coaching, and pipeline. |
| Agency | Dashboard (/dashboard) | Global view of all clients with a client selector. |
Quick Interface Orientation
Once logged in, the interface is divided into three main areas:
+------------------+----------------------------------------+
| | Filter Bar |
| Sidebar +----------------------------------------+
| (navigation) | |
| | Main Content Area |
| | |
| | (dashboard, charts, |
| | tables, etc.) |
| | |
+------------------+----------------------------------------+Sidebar (Left)
The main navigation of the application. It contains links to all sections: dashboard, ads, sales, contacts, tasks, etc. On mobile, it transforms into a hamburger menu.
Filter Bar (Top)
Lets you select the client (if you're an agency), the analysis period, campaigns, and reps to display. Filters apply globally to all pages.
Main Content Area (Center)
This is where data is displayed: KPI cards, charts, tables, and recommendations. Content changes based on the active page and filters.
Next Step
Check out the Interface Tour guide to discover each element of the application in detail.