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Roles & Permissions

Beyond the base role assigned to each member, DURUM.ai allows configuring granular permissions per user. An administrator or account manager can enable or disable specific features for each person.

Base Roles

Each user has a base role that defines their default access level. See the Team Management page for the complete list of roles and their standard permissions.

Granular Permissions

On top of the base role, specific permissions can be toggled individually. This allows precise customization of what each user can see and do.

Available Permissions

PermissionWhat It Controls
dashboardAccess to the main dashboard
adsAccess to the Ads page (performance + library)
sales_repsAccess to the Sales Reps page
contactsAccess to the Contacts page
tasksAccess to the Tasks page
invoicesAccess to the Invoices & Commissions page
logsAccess to the Data Logs page
ai_insightsAccess to the Insight DURUM dedicated page
funnel_mapAccess to the Funnel Builder page
notificationsAccess to notification configuration
integrationsAccess to the Integrations page
billingAccess to Billing settings
teamAccess to Team Management settings

Dashboard-Specific Permissions

PermissionWhat It Controls
tab_ceoCEO View tab
tab_marketingMarketing tab
tab_sales_repsSales Reps tab
tab_salesSales tab
tab_financeFinance tab
tab_my_boardMy Board tab

Fine-Tuning Access

You can give a user access to the dashboard but restrict which tabs they see. For example, a rep might have access to the Sales Reps tab only, while a media buyer sees Marketing and CEO View but not Finance.

How to Modify Permissions

Permission management is handled by administrators or your account manager. To request permission changes:

  1. Contact your account manager
  2. Specify which user and which permissions to change
  3. Changes take effect immediately

Permission Priority

Granular permissions override the base role. If a user has the "Client" role but is granted the ai_insights permission, they'll be able to access the Insight DURUM page even though it's not normally part of the Client role.

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